At Midwest Ear, Nose & Throat Specialists, we are committed to making your care as accessible and efficient as possible. That’s why we are pleased to announce our transition to Klara, a secure messaging platform that lets you connect with our team as easily as sending a text.
What Is Klara?
Klara is a secure, HIPAA-compliant messaging system designed specifically for healthcare practices. Every message is encrypted, so your personal health information stays safe and confidential.
With Klara, you can:
- Text our office directly from your own phone any time, day or night. Our team will respond during regular business hours.
- Request, confirm, or reschedule appointments.
- Submit prescription refill requests.
- Ask questions and receive timely replies, whether it’s for our ENT, Hearing, Allergy & Asthma or Facial Plastics team.
What About the ModMed Patient Portal?
Nothing changes there. You will continue to use the Patient Portal to view your medical records, test results and visit documentation, just as you do today.
The simple way to think about it:
- Patient Portal: Your health records, test results, documents and paying your bill
- Klara: How do you reach us with questions, requests and scheduling needs
How to Use Klara
Getting started is simple:
- Text our office at (651) 661-4740, just as you would text a friend or family member. You’ll receive a secure reply by text or web link; respond as you would to any text message.
- Or download the free Klara app for a streamlined messaging experience:
- Download for iPhone (Apple App Store)
- Download for Android (Google Play)
Questions about Klara? Text us at (651) 661-4740 or call (651) 702-0750, and our team will be happy to help you get started.